Customer Testimonials
Excellent customer service and maintenance is fast and efficient.
Excellent service great attention, despite construction waiting room is available waiting time was short and timely
Absolutely the best experience. Michael Alberty is hands down the most helpful and down to earth guy. He was patient and knowledgeable, answering all my questions and getting me into my new car. Honestly, everyone who helped me was awesome! Ashley got the ball rolling for me, Mr. Hernandez got me financed and Adam made sure that my last step was in signing was a pleasure. Thank you, Bravo Cadillac & Thank you, Michael Alberty!! Happy customer!
Very professional service advisor Mike Rodriguez. I drove up and they immediately attended to me.
Honest , detailed explanation of the problem , available times for drop off and pick up. Worked with my schedule
The Service for my vehicle was fast…Pete was very professional and promt. I will definitely be back. Thank you Bravo!
This place is great and the service was awesome I think so it is better than another dealership I have a diferente cars and a different problems and Bravo help me a lot. Thanks.
Would like to thank Mr. Mike Rodriguez for being so professional and courteous during my visit for oil change and vehicle inspection on my XT5 Kindly, Dr. Lourdes Alarcon
Good job, n terrific shuttle service! The Service Advisor was diligent, n competent! Thank you!.
I was quite surprised when I was quoted $100 less than what the Firestone on Ft.Bliss charged me to do the other wheel bearing.
My Cadillac Escalade was brought in for AC repairs. My experience here was stress-free because of Pete, my service advisor's expertise and dedication. He provided excellent service throughout the entire process, from beginning to end. They not only fixed the problems, but they also over-delivered by finishing the task early. Bravo Cadillac, thank you.
Very good, good service,fast, clean, busy, relaxing, comfortable, enjoyable, easy, professional, kind, restroom 🚺 clean
Wonderful Experience, Ivan Duran is such a great professional, he got my car ready for pick up on the exact date he said the vehicle would be ready. He made sure the vehicle was sparkling clean also. I'll definitely recommend him to friends and family members.
Quick n great service, friendly, fast, helpfully n attentive. Mike was great with providing information
Great sales person and manager and finance They Bravo sale team was very helpful thank you
Awesome!! They have always been efficient, timely and courteous. My Service Tech is knowledgeable and professional. Thank you!!
Work is efficient and done in a timely manner. good customer service quality work would recommend
The people there are very friendly and professional. It’s a pleasure doing business with them. The task gets done and I am very pleased with the outcome.
plenty of selection of cars, new and used. good customer follow up and service
Great servive, and fast , they would let you know if something is wron witn your car ,
This dealership is courteous and friendly. The staff always keeps us informed. very professional personnel.
The service department is always respectful and professional. They made sure I Was comfortable while waiting for my vehicle. Great service!
Excellent Service very helpful , patient and understanding. Had me in and out in no time. Very knowledgeable and professional
The manager was very helpful and explained what could be the trouble . He will notified me what they find out and fix the problem .
Great service. They were efficient and friendly. The work done was good. It was a recall
Took a long time but staff were super nice and helpful. I had asked for a loaner and none were available so I had to wait.
Fast polite service. Only went in for a free oil change. They inspected whole vehicle and were very thorough.
I have been without a car for over 6 months and it’s been hard for me to get a car. The managers and the salesman made sure I was taken care of and served me so well. I can’t thank them enough for helping me out. Outstanding job! If you all need a car, I recommend Bravo Cadillac of El Paso Texas !
Best service I've had with any vehicle. Service department is punctual and thorough. All the staff at bravo cadillac goes above and beyond.
The service department at Bravo Cadillac are all amazing. We had my daughter Ashley's newly purchased Audi inspected and detailed this weekend and they did an incredible job. I want to give our Salesman Patrick a big thank you for doing all you did to get her into this fabulous car after you were aware of the situation we were dealing with. She loves her new wheels! We'll definitely be back to see Patrick when I am ready to make my purchase.
Excellent service and which is one of the reasons that I bought a Cadillac to begin with.
Bravo Cadillac has the best service in town.I’m always greeted with a smile
I definitely recommend Gabriel Villarreal if you looking to purchase a car. He is attentive and very knowledgeable. He and the Bravo team worked their magic to get me in my new vehicle. Thank you Gabriel !!
I definitely recommend Gabriel Villarreal if you looking to purchase a car. He is attentive and very knowledgeable. He and the Bravo team worked their magic to get me in my new vehicle. Thank you Gabriel !!
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Went in for oil change ,they told me it would take about an hour and a half. And they were right on the mark and even washed my truck.everyone there was very proffessional
Staff ND service staff they are amazing. thank you
Mike Rodriguez, is very honest and truly care about the military community. His professionalism doesn't go unnoticed. Not only does Mike ensure my vehicles are properly maintained, he keeps me informed at all times, ensuring me on the cost of the repair before moving forward. I've know Mike for 15yrs even then as a E-4 in the military he was honest never overwhelmed me with some cost that was outside my budget. Now I'm retired from the military and my trust has grown to more of a family level for Mike. Mike treats me as if my ...
Sally in Servicing is amazing. I bought my Cadillac CTS in 2013 and since then she has been such a great service person. Sally is so knowledgeable about Cadillacs that I truly admire her. Sally keeps a smile on her face and is always ready to assist you. The mechanics are way above good they are superb. I have had my Cadillac for over eight years and I have always gotten the best service. I appreciate Sally and the mechanics and everyone that makes my visit to BRAVO Cadillac amazing.Yay BRAVO CADILLAC 👏 🙌 😄
Kat is an awesome and a person of integrity. She was always honest, informative snd helpful.
Thank you Mike you always take good care of my Cadillac I always have to wait to speak to you cause no one else takes care of me like you do Muchas Gracias !!!!!😇
Great customer service always on point. Thanks Mike Rodriguez for always taking care of me and my Cadillac.
Mike Rodriguez took good of me and my vehicle. Even though the wait was long, which he informed of before we started, I appreciated the time, dedication, and professionalism that he showed. He always takes good care of me and my vehicle. Thank you
Everyone goes above and beyond and is incredibly friendly and knowledgeable. I look forward to continuing to go there!
Great staff who go beyond to see that coustomer is taken care of. Mike was wonderful as always.
Service was great, we arrived 20 minutes early and staff let us in and took care of recall
Excellent service always on point. Exceed the expectations of the customer that’s why I like bringing my vehicle here.
I choose to go no other place than Bravo Cadillac, to take my car for any service needed. The staff ithere is wonderful!! They are very professional, friendly & make me feel very special.. I am relaxed , even while waiting for service, provided with snacks , sodas & water if wanted. They wash my car for any service ,even if already clean or to receive car inspection , as was done on my last visit. The restrooms are wonderful, clean & have wonderful fragrance.🙂🙂🙂🙂 They are the greatest!!!!!
It was very good service and fast the people really nice and helpful thank you all the Cadillac team
Great Service. I have been with Bravo Cadillac since 2008. The people are very professional.
People at front desk was nice and professional excellent service and very flexible car pool
I'm glad Mike Rodriguez is my service writer. Even when he's not there. He make sure I'm taken care of.
Exclente customer service from the body shop. Very professional. Enrique the body shop manager is amazing.
Very fast accurate with all my service needs. I have confidence that they will always look out for my well-being and well-being of my vehicle.
Christian in the service department was very friendly and efficient. He has great customer service and the service on my vehicle was done very quick.
Good customer service. Generally able to make appointments same day or next. Had had no issues with vehicle repairs or service.
Thank you Mike Rodriguez for all your help with all my vehicles. The best customer service!
This was a very pleasant experience. I appreciated the time taken to explain any issues and provide me options to get service taken care of. Mike Rodriguez was very helpful and personable. Not only did he take care of my needs, but also recommended some good places to eat while my car was receiving service. Will be returning.
The service department is great. It’s easy to schedule an appointment and all the staff is friendly. They also don’t try to up-sell any services or products so there isn’t pressure to pay out a bunch of money for unneeded things. The waiting room is also very comfortable, they offer snacks and drinks for free along with two vending machines. Even the support staff is incredibly friendly. The sales staff is also wonderful. They don’t push you to buy anything. They’re helpful and truly care. Our salesman Joe didn’t pressure us, was honest, and ...
I absolutely love the energy of the guy that does the commercials, I believe he's the owner. One day I would just love to meet him and shake his hand because he is so amazing, his energy is infectious.
I sold a car here. There was a miscommunication on behalf of their agent, but owner, Alex Flores made it all good. Would definitely do business with Bravo again.
Purchased,"Shadow" there.
Ava Garcia was very helpful. Took care of me very quickly. Beautiful attitude and courteous. Will definitely look for her next time i need help in the service department.
Sally, my service technician, was very helpful. She answered all my questions and had my car ready in a timely manner.
(Translated by Google) Very kind, I went to pick up my plates.. (Original) Muy amables,fui a recoger mis placas..
Service manager was very helpful and provided excellent customer service
From beginning to end our sales consultant, Kimberly, was professional and made the whole experience enjoyable. I am now a proud owner of a 2022 Chevy Silverado Trail Boss. I would definitely refer friends and family to Bravo Las Cruces!
They are very professional
Mike Rodriguez was excellent, very professional with his customer service.I I highly recommend him to anyone.
Took me in at their earliest convenience and were super welcoming. Ava helped me this time around and I look forward to working with her again, if needed. She was beyond amazing and you can tell she genuinely cares for her customers! Great experience overall.
My favorite place to buy any GM parts they always go out of their ways to find what I need and that always helps me in my business thank you Juan
Had an amazing experience here yesterday. Aaron and Adam were extremely helpful in my car purchase. They were very accommodating and patient with the process. Highly recommend
Gabriel V., Walter and Adam were all extremely helpful and made the process very simple! Very much appreciated!
I was very impressed with your service representative, Sally. She was very kind and polite. She was happy to see that all the problems with my car were taken care of. I was impressed with her friendliness and concern for my needs. Thank you Sally.
Gabriel Villarreal was very helpful in picking the truck I really wanted. Walkthrough was easy and explained very well. Very friendly and professional. Walked me through the trade in process and made everything clear. Excellent customer service.
Great dealership super friendly and very professional and helpfull ,Patrick Mascorro our salesman is awesome.
Excellent service and customer service
Great experience! Everyone very professional. Don't remember service agent's name, but he was very friendly. Showroom was empty, didn't like that since I always like to look at the new display vehicles.
My mother-in-law both 2021 after a few days of negotiating she got it for a good price.
We're always happy with the service at Bravo Cadillac. Mike Rodriguez takes care of our service & he's always on the ball. It's nice to be able to schedule a service & know we'll be able to come in at a time that's convenient. We were in for an oil change this time & everything was great.
Ava Garcia provided top quality customer service!
Mr. Joe Moreno, an Outstanding Sales Man, The team in Bravo is Awesome.
Anytime you visit this service department ask for Mike Rodriguez he is awesome! He's always willing to go the extra mile for you. I take all my cars here even if its not a Cadillac. Trust me don't waste your time with other places go here!
I had some damage to my Sierra AT4 Ivan and his crew did an amazing job repairing my vehicle and took extra care with the paint job as well. Even deciding that the first attempt was not up to there standards so they repainted it a second time. I have also had my BMW 5 series repaired as well.
I wanted to recommend Gabriel, my salesman for hooking me up with my vehicle. The whole process ran very smoothly and I Love my Chevy Trax!
The car lot is the real deal great customer service I had just left 5 min later my sales person cled me that I was approved great job Gabriel Villarreal very attentive and professional awesome job will definitely go again thanks gabe
- Gabriel Villarreal, Bravo Cadillac 👍🏾👍🏾
We had a great experience with Gabriel Villarreal we will highly recommend him outstanding customer service.
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