Customer Testimonials
I went in for an oil change on my 2014 Cadillac XTS on August 6, 2024. I was greeted by Ramon Acosta (Service Advisor). He was very friendly. He made me feel welcome and treated me great from the time I met him to the time I left. I will definitely get my next oil change at Bravo Cadillac. By the way, I purchased my Cadillac new from BRAVO CADILLAC.
This dealership doesn't give you the vibe that people normally expect from car dealerships. They're not pushy. They don't stand over you like vultures looking to make a quick buck. Everyone we have had experiences with at Bravo are good kind, honest people and it is written all over them that they want to take care of their customers! We are so pleased with the service at Bravo and will absolutely be customers for life! Thank you Bravo!
Great service from the minute we walked in the door. We bought 2 used cars from Josh Great salesman. They made sure it was a quick and easy process. I would highly recommend Bravo
Do not purchase from them! Purchased a new vehicle from them last week and showed them the price they listed was $2500 cheaper online, they told me they would honor it, had me sign all of the financing paperwork with the lower price listed and then they obtained the auto loan in the amount for the sticker price ($2500 more) and did not honor the online price- they also ran my credit through various financing companies and chose the company with the highest financing rate- it has been a week and I am receiving letters in the mail from the other financing ...
Terrible customer service, nothing but bottom feeders at this dealership. Their goal is to screw people over as much as possible. I would not recommend them. Look at their reviews in other places, they even had to stop letting people post on Facebook because it was so bad. There are plenty of other dealerships on Montana. Just don’t go to this one..
Terrible dealership, had to take my truck THREE times already this past year. Every time I go I still have to pay something out of pocket even though they discreetly added an extended warranty to the sales contract. I’m not going to blame Chevy. I’ve had other Silverado’s and never had any issues. And keep in mind when you get the warranty you can’t take it anywhere else which is another pain in the xxx, these people just try to find any way to screw you over and take the most from you. At this point ...
Great customer service !! Definitely recommend!! Our sales person was the best an helpful.
great service by vanessa diaz and all the personal around the service drive .....
I want to start by saying, I have never wanted to own a Cadillac. They just didn’t appeal to me. I preferred small cars and owned several. But my husband decided to get a Cadillac CT5V Black Wing and he loved it. And he convinced me to look at a CT4V Black Wing (which is a bit smaller) and one test drive was all it took to make me a believer. Buying this new car at Bravo Cadillac was easy. John Brooks (our salesman) made the whole process painless - from calling us when the vehicle arrived ...
Mike in service is always so helpful and easy to talk to. He helps me in maintaining my Cadillac. They always leave my car spotless and take care of all issues. Friendly customer service at Cadillac service always.
(Translated by Google) They have treated me very well, perfectly, young Eduardo was very kind to us, he showed us several vehicles until we chose one that I like, he answered each of our questions, and he helped us with everything. I am very happy to have a vehicle now. (Original) Me han atendido muy bien, perfectamente, el joven Eduardo fue muy amable con nosotros, nos mostró varios vehículos hasta elegir uno que me guste, respondió cada una de nuestras dudas, y nos ayudo en todo. Estoy muy contento de tener un vehículo ahora.
I came to get my car serviced with Mike R. He was very helpful and polite. Then I decided to see if I could trade in my car for a new one and Patrick was the sales person very friendly polite and helpful. I’m very happy with the service and the purchase of my new vehicle.
Do not purchase a vehicle from Bravo. First, they took my trade in and did not pay it off; it took me several months of emails and phone calls from both myself and Toyota Motor Credit to correct the matter. The worst part of the situation is they had already sold my trade in and still had not paid off the vehicle. Additionally, they sold me a vehicle with odometer rollback issues. They did not do their due diligence in ensuring that the vehicle was reporting the correct mileage. I only found out when I tried to trade it in ...
Ava Garcia made an excellent impression with her professional service…
(Translated by Google) Excellent treatment in the sale of the car of Juan Gonzalez and Alberto Santos, excellent and everything very fast. Thank you for your great work. Bravo Cadillac El Paso (Original) Excelente trato en la venta del auto de Juan Gonzalez y Alberto Santos excelente y todo muy rápido Gracias por si gran trabajo .Bravo Cadillac El Paso
Very satisfied, Manny was courteous, helpful and professional.
They did what they are expected to do an excellent job. it was a quick and friendly service by Miguel Rodriguez.
Highly recommend Juan salesman very attentive
Juan was very polite, attentive and professional ! Great, clean cars highly recommend 👌
Eddie Martinez was the man that helped me get my beautiful family vehicle.
Awesome service! Mike was very kind and attentive to me and my car needs. Associates greeted me and made sure I was good.
Omar Nunez, Sales Consultant, and entire team at Bravo Cadillac provided an exceptional, professional sales experience with the purchase our new vehicle.
outstanding service by my advisor mike rodriguez. he's very knowledgeable with all of the questions I had regarding my SUV. great work also to the mechanics who took care of my SUV. thanks guys.
Mr. John Brooks is an excellent professional.
Mr. John Zarrilli was very pleasant and patient. He had good knowledge of the vehicle and made the process of buying very pleasant.
(Translated by Google) I want to testify, the young Diego, (seller) provided me with VIP service, he gave me a very good evaluation of my trade, they did everything possible to satisfy me as a client, I recommend them 100 percent (Original) Quiero dar testimonia, el joven Diego,(vendedor) me proporcionó servicio VIP me dió muy buena valoración de mi trade hicieron todo lo posible por satisfacerme cómo cliente,los recomiendo 100 por ciento
David was of great help he very much would let you not only see the car and try out the car but also to give you time to think about your own financial availabilities. He was very aware of respecting your time and thoughts. so far one of the best sales associate I have had the pleasure to speak with.
My wife and I, have bought several cars throughout our lifetime at various dealerships. However, Bravo Cadillac sales team excelled in comparison to others. Sales rep. David Ochoa was wonderful, Sales Manager Joel Hernandez was excellent and Jasmine Gutierrez was phenomenal. We really loved our experience at Bravo Cadillac and definitely commend and recommend for anyone’s future dealership.
Awesome customer service Omar!
It was a very pleasant and awesome experience, I’m so grateful for the excellent customer support Omar provided us today. Thank you so very much!
I am a regular Bravo customer and have worked with sales, service, parts and collision departments. Have always been friendly and helpful.
My wife and I needed a vehicle with space for our growing family. We initially came for a 2016 Dodge Caravan but ended up leaving with a 2020 Dodge Caravan. Our sales man Jonathan was dope, he was a new salesman at the time but he did all he could and more to help us learn about the car (don't let his youth fool y'all). He made buying my very first car from a dealership stressless. Even the manager came to help lower the price of the van. They also had this really useful payment plan where we only had ...
Had an amazing experience with John Z! He provided world class service wile making my car buying experience as easy as possible. He showed me a variety of cars that i had mentioned to him and patently helped me eliminate each until i found the exact ride I've been wanting for months. Now in a 2022 Ilx I couldn’t have made a better decision and its all thanks to my guy John Z. I highly recommend car shopping with John Z 10/10!!!
John Z was awesome, he helped us find what we where looking for, and helped with paperwork, it was a smooth process.
I went Christmas shopping for my mom and Diego Alvarez helped me out, he really came in handy showing me cars and helped me decided for a good car👍👍
Highly satisfied with prompt service, clear recommendations on required service. Kudos to Manny Saenz
Bravo has repaired all my Chevy vehicles. I didn't get good service from my Chevrolet dealer as my warranty was expiring. Bravo's bodywork was so good that when I traded in my last Impala, the dealership was unable to determine where the paint was blended! Everyone has been very nice in every interaction I've had. Truly outstanding.
Great service as always. Mike our service manager and David our salesman!
Great service!
(Translated by Google) Since I called to make an appointment for an oil change, I was treated with great kindness and professionalism, on the day of the appointment, they were very punctual and with a fast, professional and friendly service! (Original) Desde que llame para hacer una cita para cambio de aceite, fui atendido con mucha amabilidad y profesionalismo, el día de la cita, fueron muy puntuales y con un servicio rápido, profesional y amigable!
Mike made this experience extremely smooth from start to finish. I was in and out in a timely manner and he tended to our evry need..thanks again Bravo and Mike..
I called for oil change appointment, and was able to get the following day
I was treated very well and my car is running great. Service was good. Thank you!
I took my Escalade in yesterday and Mike R. had me on my way quickly and satisfied with my truck service. Thank you!! Great job guys!
Mariana and Osvaldo were super helpful through the whole process great place
Great customer service
(Translated by Google) The best thing about that store and its owners and employees, all super professional and attentive to their customers (Original) Lo mejor esa tienda y sus Duenos y empleados todos super profecionales y atentos con sus clientes
Our family has been Cadillac owners for many years particularly Bravo. We have purchased two Cadillacs and in this time we have done all of our service at Bravo. Our Service Advisor is Mike Rodriguez. On 11-11-22 we took our CTS coupe in for service. Our daughter is currently in the Navy and I drove the car back from San Diego for service so that it would be ready for her next deployment. Prior to me getting the car, the cooling sensor suddenly went out. I immediately call Mike for guidance. Even though he was on vacation, Mike still ...
service: thermostat replacement (warranty) wipers replaced advisor: Mike
Service advisor Mike R was great as he always has been. Keeps contact and information coming.
Took my Xt4 for service, the reception by Mike was fast and the service as well
Excellent service and I feel safe driving my car knowing that everything is little suppose to be.
When we were the service was amazing Jonathan make sure we were taking care of, I will highly recommend the place if ur looking to buy a car. Everyone there are good and they make sure that you are well treated when your there. Thank guys
(Translated by Google) Pure lies .... (Original) Puras mentiras ....
Had an amazing experience with my vehicle purchase here. Ashley was very prompt and helpful when I inquired for a SUV. Patrick was a great salesman and he made sure he got me the deal I wanted. And thank you to the used car director Waltar for helping me out so tremendously on my trade in. Emir the finance manager made it quick and easy on the paperwork and warranty. I highly recommend Patrick to anyone who is in the market for a vehicle. Thank you BRAVO!!!!!!
A bit confusing with all that construction but nice bunch... The service guys did good! 👍
Service department was great, specifically Joab. Highly recommend Bravo.
Awesome experience. Always friendly willing to go the extra mile for you. Service department has really improved. Ava Garcia got my car out from a oil change in less than an hr.
Big shot out to GABRIEL VILLARREAL from bravo in El Paso. Not only that his team brought my suv back and gave me top dollar for it , also went out of his way to put me into a different suv that I wanted. My experience was amazing. Special thx to Christian the finance director. I will definitely come back.👍🏾👍🏾👍🏾👍🏾👍🏾
Esteban Duarte and Zoraya Torres were amazing. They were so helpful and made me feel very comfortable. Always available to answer any questions I had.
Great customer service, Mike Rodriguez pays attention to detail and is an excellent employee.
Great Service from Diego!! Need a car go see him!!
First of all I want to thank Omar Nunez and everyone that made it possible for us to buy a car. Even though I had set eyes on a Chevy Equinox and was ready to sign, someone else beat us to the punch. It's okay because Omar was able to get us on another vehicle that we also liked. The down payment for us was a little steep but it was workable. So hopefully in 6 months to a year we can trade it in for a Chevy Equinox or Chevy Trailblazer. I know Bravo will make it happen. I ...
Agree good costumer service
My salesperson-Gabriel- was Courteous, professional and overall, fantastic!
The moment I arrived to Bravo Cadillac I was welcomed by Diego, however he did an excellent job showing me the vehicles and showing me prices I needed thanks to him I did not walk out the lot but drove out with a new car thank you guys for helping me and making it happen!!! 🙏🏽
Elijah helped me look for the car I wanted! The process was smooth and he made sure the car was taken care of before handing it off to me. Really great customer service overall! 🤩
Oscar Flores did a wonderful job putting the deal together from long distance. Great people!!
Just bought my first car from here. Gabe was amazing & was the best salesman I met out of the six plus dealerships I visited. ASK FOR GABE!
Christian at Bravo made it so easy to get my car serviced. They don't pressure you however ensure they recommend what's best for your vehicle so rest assured your car is taken care of.
Great staff and always so attentive!
Went on several dealerships trying to buy my first car, none of them could help me and riding the bus wasn’t an option anymore A friend of mine recommended me Emir Atayde at Bravo Cadillac since she got her car from them. They gave me the help and the customer service that I didn’t get on the other dealerships, even though im young they treat me with respect and was able to buy my first car I recommend to anyone trying to get a good deal, and have fun while doing it, everyone was amazing, especially my finance ...
Best experience buying a car ever! I used to drive a grand Cherokee and I wanted an upgrade but I wasn't sure i could afford it Emir Atayde (finance manager) gave me the best deal i could ever ask for Got my self an Audi Q7, APR. So good that my monthly payment stay almost the same!! Even with the warranties he sold me, that let me tell you, now im driving a better, newer SUV, feel secure on the streets and didn't break my bank. HIGHLY RECOMMEND
Joselyn did an amazing job ,she got me a great deal and was easy to work with !
This is a great place to buy your next car! People are so friendly and they get you the best price! The process is painless, I was in and out! They literally called me and said everything is ready, just come in to sign! I highly recommend Terry Montes, she’s the best! Thank you Terry!
Terry Montes, Jocelyn Rascon, and Zoraya Torres went above and beyond for us! Great team! Loving my GMC Acadia Denali!
They have great car selections and great service!!!
Patrick help me out. He was professional and I appreciate his hard work on getting me a car. Thank you
Bravo is a great place to go. You get great service from the moment you arrive. Patrick was my sales person and was very friendly and very knowledgeable. I highly recommend you ask for him on your first/next visit. Thank you Patrick!
This place has been great from start to finish. When I traded in my car for a truck. The staff there was amazing. And even now when I take my truck in for service. The staff is just as great and helpful as when I first got the truck. All my questions were answered. And I felt at ease. Thank you BRAVO CADILLAC.
The best place to wait, while your car is being serviced. No unpleasant surprises.
Great service! Above and beyond, Thank you Mike, I appreciate that!
We are so grateful and satisfied with the sales persons and the staff. Everything went great on the deal. May God-bless the owner Alex Flores and employees.
Place to buy a vehicle
Esteban and Eddie and Henry and Jordan were very helpful and nice. And everybody else too. Customer service is awesome!
Salesman Marcos Duran and one of the financers went above and beyond to get me the car I've been chasing for a year now!! Definitely happy I went and Definitely recommend.