We operate a Cadillac recall department where local Cadillac owners can get safety recall and campaign services at no charge. The recall department is staffed by certified technicians with recall-specific training and hands-on experience executing technical recall service protocols with genuine OEM parts. Continue reading about safety recalls, service campaigns, check your Cadillac for active recalls if needed, and schedule recall service today at Bravo Cadillac in El Paso, TX.
The United States has authorized the National Highway Traffic Safety Administration (NHTSA) to regulate vehicle safety standards and investigate claims of excessive risk alongside automakers. A safety recall is activated when the NHTSA or Cadillac finds a vehicle, component, or device carries excessive risk. Safety recall services eliminate the risk with service provided at no charge to the owner. Cadillac will send notification letters to the owners’ address on file. The notification letter provides pertinent details, including what risk has been found, under what conditions it happens, and how to get safety recall service at a Cadillac-authorized service department.
Service campaigns are recalls issued by Cadillac to correct performance-based shortcomings. These include resolving non-safety problems at no charge, and we recommend getting the service promptly to ensure the best driving experience.
Cadillac owners have a few options for checking active recalls. First, The GM Recall Center allows Cadillac owners to search for active recalls using the 17-character Vehicle Identification Number (VIN) found on the vehicle’s registration, driver’s side dashboard where it meets the windshield, and the driver’s side door jamb. Cadillac owners can always contact our helpful advisors via phone during normal hours to get model-specific recall information.
Cadillac owners with vehicles involved in a recall requiring service can book appointments online or by phone. The online service scheduler is always available to book recall services at your convenience within minutes. Helpful service advisors are available by phone during regular hours to schedule recall services. Recall services include complimentary multi-point inspections, removing maintenance uncertainties with a bumper-to-bumper evaluation of primary systems and components. Don’t forget when scheduling recall service to provide details for home/office pick-up and delivery if needed.